Educators Credit Union

Reviews

• ★ ☆ ☆ ☆ ☆
  Yeah, the idea of no tellers and that you can only get you bills back in certain denomination is reason enough for me not to return. They think this is the best set up and that people love it. It normally takes less time with a real teller. Wait until you have the wonderful experience of the machine handing out the wrong amount of cash. This is a great idea, but horrible execution on the part of Educators! The branch in Sturtevant is the same way. If this is the wave of the future I may just keep my money under my mattress! Peace
  By Michael Cannon, March 09, 2018
• ★ ☆ ☆ ☆ ☆
  I moved to the area and set up an account here because I prefer credit unions. The hours they are open are not geared towards working people. Not opening until 9 a.m. means I can't get there in the morning (every credit union I've had before opens their drive-thru by at least 7 a.m.), and closing at 6 means I have to rush there from work. I also recently called their telephone line service to report a missing/lost debit card. It took me 20 minutes to get to a human being. After I selected "lost card," it asked if I were a member, which I was. I then got a "welcome to our Credit Union! Please activate your account" (which had been activated for months). I did this three times until I finally chose the option "I am not a member." I got a person right away after that. TL;DR: Bad hours to serve the community, phone number is voice-automated and glitchy.
  By Jordan Amundsen, January 04, 2018

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